What day will my order ship? When will I receive my order?
What time of day should I expect my delivery?
Do I have to be home to accept my delivery?
What happens if I am not home?
How long will the box stay frozen for?
Will I receive a tracking number?
Is the packaging recyclable?
How do I check if you ship to me?
Can I ship to my work or a commercial address?
What If I live in an apartment building?
How do I add a buzzer code or special instructions to my order?
How do I properly dispose of the dry ice?
My order has shipped, can I make a change?
What are your hours of operation?
Where do you ship to?
Do you have a pick-up location?
It says you don't deliver to my area?
What are your prices comparable to?
I received my order but items are missing / the wrong items were shipped.
I have a question or concern about a product.
Can I return items?
Are all of your products certified Organic?
Do you treat the animals with antibiotics?
Do you treat the animals with hormones?
Does the feed you give the animals contain GMOs?
Are the chickens raised in ‘free range’ conditions?
How are the animals raised?
How do I safely handle chicken or turkey in my home kitchen?
Where can I find the cooking instructions for your products?