• What day will my order ship? When will I receive my order?

  • What time of day should I expect my delivery?

  • Do I have to be home to accept my delivery?

  • What happens if I am not home?

  • How long will the box stay frozen for?

  • Will I receive a tracking number?

  • Is the packaging recyclable?

  • How do I check if you ship to me?

  • Can I ship to my work or a commercial address?

  • What If I live in an apartment building?

  • How do I add a buzzer code or special instructions to my order?

  • How do I properly dispose of the dry ice?

  • My order has shipped, can I make a change?

  • What are your hours of operation?

  • Where do you ship to?

  • Do you have a pick-up location?

  • It says you don't deliver to my area?

  • What are your prices comparable to?

  • I received my order but items are missing / the wrong items were shipped.

  • I have a question or concern about a product.

  • Can I return items?

  • Are all of your products certified Organic?

  • Do you treat the animals with antibiotics?

  • Do you treat the animals with hormones?

  • Does the feed you give the animals contain GMOs?

  • Are the chickens raised in ‘free range’ conditions?

  • How are the animals raised?

  • How do I safely handle chicken or turkey in my home kitchen?

  • Where can I find the cooking instructions for your products?